PROCESSING TIME
Our order processing and handling time are 1-3 business days after your payment has been made, a tracking number (if applicable) will be sent to your Dzllight registered e-mail after the shipment was fulfilled.
What is the item processing time?
After your order has been received, every item will undergo strict quality control in order to ensure the product's quality. Please note that different items are subject to different processing times. Generally, the average processing time is 2 business days (approximately);
We make double quality checking and repacking for each piece of your order before shipping, so as to assure there are no quality problems.
SHIPPING TIME
For Express Shipping like DHL, FedEx, UPS, or other express shipping depending on your location, shipping time is 4 - 8 business days. Most of the time, the shipping time of the express shipping way is stable even for the high peak selling seasons.
For Standard Rate Shipping, it usually takes 6 -12 business days to most destination countries in the world. For some countries, it takes 10-25 days. At high peak season, it would take a longer time depends on the custom status. The tracking number will usually be trackable on the respective courier website 1 to 2 days after we have shipped the goods. Occasionally, there may be a slight delay before the package(s) become trackable while they are logged by the respective shipping company. This is outside our control so we kindly ask our customers to be patient.
Sometimes, at the high peak selling season, we might cancel some standard shipping because the shipping time is so affected and it is not good for our customers’ shopping experience.
